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Why is Tom Tom still being allowed to do business in our State/Country!!!

Never purchase Tom Tom again, and will use all available avenues to make others aware of Tom Tom's deceptive business practices.

That's a very poor CS and I'll never buy or recommend Tom Tom. I purchased a Tom Tom GPS for my car and paid a higher price for the lifetime maps update.

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Then it said, "No longer supported, but put your email address here and we will offer you 30% off a new one". The person explained my device was no longer supported and my "lifetime" purchase of maps has expired. I asked for a supervisor, he said, "They won't talk to you about this".

I then called back and got another rep that was extremely hard to understand.

I wasted 2 hours trying to find a way to deal with the voice control not working. I wasn't able to find a phone number, email or anyway to contact the company. I bought this Tom Tom, Via 1350 because I had had Tom Tom One for over 10 years before it died and loved it. I don't support companies that sell products especially with a warranty and then make it impossible to get help. I purchased a Tom Tom car navigation with a lifetime update of maps.

When I went to update the latest map, it wouldn't fit. I called customer support, couldn't understand their English, but I tried very hard.

Maybe Tom Tom needs to say "Free 1 Year Map Updates" as opposed to using "Lifetime" in their statement.

But then the consumer wouldn't buy their products if they were forced to be honest.

Tom Tom advertising "Lifetime Updates" is a SCAM and they should be prosecuted for SCAMMING the public.

Where is our State Attorney General and Public Service Commission?

For two years, I continue to get errors and cannot update the maps on my device. I HATE THE LACK OF INTUITIVENESS EXHIBITED BY THIS COMPANY! I think Tom Tom is scaling back its business - if not folding.

I am throwing this GPS away and relying on my cellphone for navigation. I have owned two Tom Tom VIAs - one of which I broke myself.

Everything was fine with the unit but it would cost me .99 USD for a 5 year license or 9.99 lifetime. I will never buy Tom Tom ever again and will tell everyone far and wide that they are a scam.

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