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The representatives who staff this forum are dedicated to providing our players with the information and resources necessary to help ensure in-game experiences are as [EPIC] as possible.

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Generally, if our systems detect a change in your normal access pattern (i.e.

how you connect to the game and services), it may temporarily lock the account and require you to reset your password.

The SMS Protect feature is available to those with a standard cell phone in a supported country with a data plan.

This feature is available for free (standard text messaging fees would apply) and allows you to manage your security options for the account.

As a reminder, the Customer Support forum is not an alternative to the email, telephone, or in-game petition queues. Blizzard Tutorial Youtube Account Services & Technical Services Start Here: Get Help Game Masters Support Hours: 24 hours a day, 7 days a week Start Here: Get Help **Note** Patch 5.3 introduced in-game tools that allows you to access the support site and submit a ticket.

To request assistance, please contact our customer service staff directly. Live Chat When browsing through the Support Site or when going through the Support Ticket submission entries, you may be presented with a Live Chat option.

On the 16th of July, we will introduce Patch 1.4 into the game.

This patch will open up the Warlock & Paladin epic mount quests, new items in various dungeons as well as the spell reflector recipes.

(Contact Blizzard Support ) We hope you enjoy your time here on the Customer Support forum. If you are looking for support on a particular aspect of the game, please use the following list to find the right location for assistance. Account & Technical Services, Game Masters , Web Chat, Forums, Social Media 2. This option will allow you to interact with a Customer Support representative via a chat window who will assist you with your issue.

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